**Last updated: [25.05.2025]**

Relax with Rum is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what data we collect, how we use it, and your rights under data protection laws (including the UK GDPR).

1. Who We Are

Relax with Rum is a UK-based sleep coaching business run by [Rumandeep Kaur]. You can contact us at [hello@relaxwithrum.com]

2. What Information We Collect

We may collect and process the following personal data:

* **Client Information:** Your name, email address, phone number, child’s name, age, and sleep history.

* **Payment Information:** Collected via secure third-party providers (e.g. Stripe, PayPal). We do not store card details.

* **Communications:** Emails, forms, and notes from consultations or coaching sessions.

* **Website Usage Data:** When you visit our site, we may collect limited data through cookies and analytics tools (see Section 6).

3. How We Use Your Data

We use your data to:

* Deliver sleep coaching services

* Communicate with you about appointments, updates, and follow-ups

* Personalise your sleep plan and support

* Maintain accurate business records

* Improve our services

We will never sell or share your data for marketing purposes.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

* **Contractual obligation** – to provide the services you’ve requested

* **Consent** – where you’ve opted in (e.g. to join a mailing list)

* **Legal obligation** – to maintain tax or business records

* **Legitimate interest** – for improving our services or resolving disputes

5. How Long We Keep Your Data

We retain your personal data for up to **7 years** for business and legal purposes, unless you request otherwise (see Section 8).

6. Cookies & Website Analytics

We may use basic cookies or analytics tools (like Google Analytics) to understand how visitors use our site. You can disable cookies through your browser settings.

7. Third-Party Services

We may share data with trusted service providers (e.g. scheduling platforms, email services) solely to carry out our services. These providers are required to keep your information secure and confidential.

8. Your Rights

You have the right to:

* Access the data we hold about you

* Request correction or deletion

* Withdraw consent (where applicable)

* Object to processing or request a restriction

* Lodge a complaint with the **ICO (Information Commissioner’s Office)** if you feel your data is misused

To exercise any of these rights, contact us at [hello@relaxwithrum.com].

9. Updates to This Policy

We may update this Privacy Policy from time to time. You’ll always find the latest version on our website, or we’ll notify you directly if major changes are made.